Privacy Policy

1. Introduction

This Privacy Policy explains how CandidateRate ("we", "us", "our") collects, uses, and protects your personal information when you use our video interview platform. We are committed to protecting your privacy and handling your data responsibly.

2. Data Controller

The data controller for your personal information is:

3. Data We Collect

4. Legal Basis for Processing

• Consent: For processing interview recordings and optional profile information
• Contract: For providing our interview platform services
• Legitimate Interest: For platform improvement, security, and support
• Legal Obligation: For compliance with applicable laws and regulations

5. How We Use Your Data

• Provide and maintain our video interview platform
• Enable communication between candidates and employers
• Improve our services through analytics and user feedback
• Ensure platform security and prevent fraud
• Send service-related communications and updates

6. Data Sharing

We do not sell your personal data. We may share your information with:

• Employers who created the interview you participate in
• Trusted service providers (cloud storage, analytics) under strict agreements
• Legal authorities when required by law or to protect our rights
• Business partners in case of merger, acquisition, or asset transfer

7. Data Retention

• Interview data: Retained for up to 3 years or until deletion requested
• Account information: Retained while your account is active plus 2 years
• Legal compliance data: Retained as required by applicable laws

8. Your Rights

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for specific processing activities

To exercise these rights, contact us at hola@candidaterate.app. We will respond within 30 days.

9. Security Measures

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest using TLS and AES standards
• Secure cloud infrastructure with regular security audits
• Access controls and authentication for all data access
• Regular backups and disaster recovery procedures

10. Cookies and Tracking

We use cookies for authentication, preferences, and analytics. You can manage cookie preferences in your browser settings. Essential cookies are required for platform functionality.

11. Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related questions or concerns, contact us at: